Updated on 20 December 2022

At Avian Vaccine Services, LLC (“AVS Bio”, “we”, “our”, or “us”), we’re committed to protecting and respecting your privacy. This privacy policy (“Privacy Policy”) explains when and why we collect Personal Data about people who visit our website (“website”) or otherwise contact us or interact with our business, how we use it, the conditions under which we may disclose it to others and how we keep it secure. In this Privacy Policy, “Personal Data” means any information related to an identified or identifiable individual, and does not include data whereby personally identifiable information has been removed (such as anonymous data).

Before using the website or submitting any Personal Data to us, please review this Privacy Policy carefully and contact us if you have any questions.  

1. The Personal Data we collect from you?

When you interact with our website or communicate with us we will obtain information about you in the following ways:

  • Contacting us or requesting content: When you send us an enquiry on our “Contact Us” page on our website or request information, or otherwise communicate with us, we will collect your full name, email address and the details of your enquiry.
  • Social media information: We maintain pages on social media platforms, such as LinkedIn. You or the platform providers may provide us with information through the social media platform, and we will treat such information in accordance with this Privacy Policy.
  • Other sources: We may obtain your Personal Data from other third parties, such as marketing partners, publicly-available sources, such as LinkedIn, and lead generators.
  • Careers: When you apply for a vacancy with us on our website or otherwise, we will collect details such as your full name, contact details and the details included in your resume such as your education and employment history.
  • Automated technologies: the servers hosting the website automatically record certain information about you when you use the website, including details of your domain name, IP address, operating system and browser.

2. How is your Personal Data used?

We will use your Personal Data for one or more of the purpose set out below:

  • Communicate with you: it is in our legitimate business interests to contact you regarding any queries you have raised through the Contact Us page or with us directly and to in some circumstances notify you of changes to our website (for example if we update our terms or policies);
  • Improve, monitor, personalize and protect our website: it is in our legitimate business interests to use your Personal Data to understand how you visit our website to improve and monitor the quality of it, to operate, maintain and improve the website and our business, and to protect the security of and managing access to our premises, IT and communication systems, online platforms, website and other systems, preventing and detecting security threats, fraud or other criminal or malicious activities;
  • Compliance and protection: some processing is necessary to comply with our legal and regulatory obligations and requests and to comply with court orders and legal process, and it is in our legitimate business interests to use your Personal Data to exercise and/or defend our legal rights, protect our, your or third-party rights, safety or property, and to prevent, identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity;
  • Process job applications: if you apply for a job with us, it is in our legitimate business interests to process your Personal Data to assess your suitability, and, if applicable, make you a job offer.

We may create or use aggregated, de-identified or other anonymized data from Personal Data we collect. We make Personal Data into anonymized data by removing information that makes the data personally identifiable to you. We may use this anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the website and improve and promote our business.

3. Cookies

Like many other websites, we use cookie technologies to collect data concerning the use of website. A cookie is a small data file that is placed on your computer by your web browser when you visit the website.

4. Who has access to your information?

We may disclose Personal Data to third parties under the following circumstances:

  • Compliance with Laws and Law Enforcement; Protection and Safety. We may share Personal Data for legal, protection, and safety purposes or to comply with laws.
  • Professional Advisors and Service Providers. We may share Personal Data with those who need it to do work for us. These recipients may include third party companies and individuals to administer and provide the website and other services on our behalf, as well as lawyers, bankers, auditors, and insurers.
  • Group. We may share Personal Data with other companies in our group.
  • Business Transfers. We may share Personal Data when we negotiate a business transaction involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

Please note that when we engage with third party service providers to perform our services, and this involves the sharing of Personal Data, we will enter into agreements with these third parties which include strict confidentiality obligations.

5. Security measures

We make use of physical, technical and administrative measures to safeguard the Personal Data in our possession against loss, theft and unauthorised use, communication or modification of Personal Data. Please pay attention to the fact that, in any case, no transmission or storage of Personal Data can be guaranteed as 100% secure. Consequently, while committing ourselves to protect the information in our possession, we cannot guarantee or ensure the total security of any information that you send us.

6. Amendments to this Privacy Policy

We may revise this Privacy Policy over time. The most recent version of the Privacy Policy will govern AVS Bio’s use of your Personal Data and will be available on the website:  

7. Data retention

We retain Personal Data we collect as long as it is necessary and relevant to fulfill the purposes outlined in this Privacy Policy. We may retain Personal Data for a longer period to comply with applicable law where required, prevent fraud, resolve disputes (or if we believe there is a prospect of litigation/dispute in respect to our relationship with you), troubleshoot problems, assist with any investigation, enforce our Terms of Use, and other actions permitted by law.  To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Children

Our service does not address anyone under the age of 18. We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Links to other websites

Our website may contain links to other websites run by other entities. This Privacy Policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

10. Your Rights and Choices

Unsubscribe from direct marketing communications. You may opt out of marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you or by contacting us using the details in the “How to Contact Us” section below.

Personal information requests. We also offer you choices that affect how we handle the Personal Data that we control. Depending on your location and the nature of your interaction with the website and our business, you may request the following in relation to your Personal Data:

  • Information about how we have collected and used your Personal Data. We have made this information available to you without having to request it by including it in this Privacy Policy.
  • Access to a copy of the Personal Data that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
  • Correction of Personal Data that is inaccurate or out of date.
  • Deletion of Personal Data that we no longer need to provide our services or for other lawful purposes.
  • Additional rights, such as to object to and request that we restrict our use of your Personal Data, and where applicable, you may withdraw your consent.

To make a request, please email us or write to us as provided in the “How To Contact Us” section below. We may ask for specific information from you to help us confirm your identity. California residents can empower an “authorized agent” to submit requests on their behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

Limits on your choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the “How  To Contact Us” section below.

Complaints. If you are based in certain jurisdictions, you may lodge a complaint about how we handle your personal information with a supervisory authority, including in your country of residence, place of work, or where you believe an incident took place. In the UK you can contact the Information Commissioner’s Office here; if you are in the EU click here to find your local supervisory authority.

Google Analytics. We use Google Analytics to help us better understand how people engage with our Site by collecting information and creating reports about how users use our Services. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of Google Analytics by downloading and installing the browser plug-in available at:

13. International data transfers

AVS Bio is based in the United States, and our website is hosted in the United States.  By using the website, or otherwise communicating with us, your Personal Data is being transferred to the United States. We may transfer your personal information to our affiliates and service providers in the United States and other jurisdictions. Please note that data protection laws of the United States and other jurisdictions may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the laws in your country.

When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for Personal Data, and we will comply with applicable data protection laws. For example, where we target individuals in the European Union or the United Kingdom, we may rely on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal information. For more information about how we transfer personal information internationally, please contact us as set out in the Contact Us section below.

12. How to contact us

Avian Vaccine Services, LLC is the entity responsible for the Processing of your Personal Data, and is the controller in respect of such processing.

If you have any questions regarding this Privacy Policy, please contact us using our Contact Us page or at (800) 772-3271.